Please read these terms and conditions of this website carefully. Your use of this website confirms your unconditional acceptance of the following terms and conditions. If you do not agree to the terms and conditions, do not use this website.
Delivery time is the number of business days (Monday-Friday) it takes to get the products purchased on the site from our store to the final recipient.
The distribution will be made in the national territory for sales made on the website www.tiendalotengo.com under the agreed terms and conditions.
The delivery of the order to the recipient or recipient upon receipt of the order, will be made within the following deadlines:
Havana: 7 to 10 business days
The rest of the national territory: from 10 to 25 business days
The buyer (client) will receive notification via email of the final delivery of the order to the recipient.
The delivery period could be extended up to 45 days.
Claims for fraudulent card charges
All claims for fraudulent card charges will be investigated. If the buyer makes a claim of fraud or unauthorized use of his credit card, he will be reported to the services of the card in question.
Accuracy of the information.
It is ensured that the information on this Website is complete, exact and updated.
The information on this Website may sometimes be inaccurate, incomplete, or out of date.
For example, the products included in this website may not be available, they may have different attributes from those that appear, or they may in practice carry a different price than what appears on this website.
In addition, changes to pricing and availability information are possible without notice. While it is our practice to confirm orders by email, receipt of an order confirmation email does not constitute our acceptance of an order or confirmation of our offer to sell a product or service.
We reserve the right, without prior notice, to limit the quantity of any product or service and / or to deny service to any customer. Verification of the information may also be required before the acceptance and / or shipment of any order.
If the verification of the purchase information or the customer making the purchase is not correct or it is not possible to verify it, we reserve the right to cancel or limit the quantity of any product or service we offer.
We reserve the right to cancel and / or limit any gift, raffle, or discount that any customer may obtain based on a purchase that was completed with misinformation or the information of another person. These orders are not valid since the information that was sent in said purchase is not exact or valid.
Obligations of the User:
The user is responsible for any statement made or act occurred through the use of your username and password at www.tiendalotengo.com
You should not send or disclose through the Comments section, Social Networks or any other communication channel of www.tiendalotengo.com, inappropriate, transgressing, obscene, fraudulent, defamatory, threatening content that undermines the prestige of our sites.
You must correctly write the address to which the shipment should be sent, taking care not to make mistakes. www.tiendalotengo.com is not responsible for losses that occur due to incorrect addresses entered by the client. In the cases that this happens, once the package is returned to us, we can send it again, for which the client must pay the shipping amount once again.
You must sign the receipt of the merchandise, which will be presented to you at the time of delivery and review the merchandise to verify that it arrived without any damage.
Obligations of the tiendalotengo.com:
You must accept claims for orders made by customers who have not received their purchase, after the period established for each shipping service and make a new shipment without charge, or the refund of the total amount of the purchase made. This request for reimbursement or new shipment of merchandise, the client will make it through the mail firstname.lastname@example.org.
You must make a new shipment to the customer, free of charge, to replace the requested merchandise that has been damaged or broken.
It will not disclose to third parties the information provided by users during the purchase process, thus preserving the required privacy.
Revisions of these Terms and Conditions.
These Terms and Conditions may be revised at any time and from time to time to update this publication.
You should visit this page frequently to review the current terms and conditions as they are important to you. Some provisions of these Terms and Conditions may be replaced by legal conditions or notices that are found on specific pages of this Website.
Your continued use of this site following each form of notice will indicate your acceptance of the revision of the terms of this Agreement.
www.tiendalotengo.com reserves the right to modify the terms and conditions of the service without notice. Please review these terms periodically to stay up to date with the latest changes.
If you do not understand any of the Terms and Conditions or if you have any questions or comments, we invite you to contact us at email@example.com.
Access to www.tiendalotengo.com, and the use of its services are subject to General Terms and Conditions. When buying, you, the user, will only end the process if you accept them and so state.
The content of this shopping center, information, images, software and email addresses, is the property of TIENDA LO TENGO and is protected by international intellectual property and / or copyright laws.
Violations of the Terms and Conditions will give TIENDA LO TENGO the right to remove the status of registered user from violators.